Questions, answered

No. You reserve rackets online for free, and pay when you've seen the racket: at the club, or once delivery's been arranged.

Add rackets to your basket and send the reservation. I'll email you to confirm and arrange collection or delivery. The racket's held for you in the meantime.

Rackets marked "Ready now" are with me at the club, so yes, you can see and hold them before you decide.

Every used racket sits on a five-step scale: carbon face crack, carbon frame crack, paint marks, minimal paint marks and brand new. See the condition guide.

A racket with a small crack can still play well for months, and it's priced to match. It's always on the label, never hidden in the photos.

Of course. Email [email protected] with the racket name and I'll send photos.

A racket I've found in my daily scan of eBay, Vinted, RacketLoop, Facebook Marketplace and Depop. You order it from me at the price shown and it's posted straight to you from the seller. I don't check these in person, so you get a full refund if it isn't as described, and 14 days to change your mind.

My stock is with me now. I've checked every racket in person and you can see it at the club before you pay. Online deals come from other sellers and go straight to your door, so there's more choice, but I haven't had them in my hands.

Usually, yes. Send a request with the model, the condition you'd accept and your budget.

No. You only pay if you buy the racket I find.

From the club where I coach. I'll confirm the details by email when you reserve.

Yes, within the UK by arrangement. See delivery and returns.